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Using a VPN on Bets.io: what its terms say happens

Bets.io's binding terms prohibit using a VPN, proxy or similar service to mask location, and reserve penalties for a player found doing it. The terms separate masking a location to get round territory rules from using the tool for privacy.

In short, from the documents

What happens if you use a VPN on Bets.io?

Bets.io's terms prohibit masking your location with a VPN or proxy. Stated penalties: balance forfeited, deposit forfeited, account closed, withdrawal refused. The money penalty reaches the balance, so the whole account is exposed, not one bet. The operator decides when to apply them. Its terms name 41 restricted countries in full.

Documents last checked Reviewed by CryptoGuardz Register Desk, editorial desk

Disclosure: CryptoGuardz has no commercial relationship with Bets.io and earns nothing if you sign up with them. Status and score are derived from the data below by the formula published at our methodology page, the same way as for operators we do have a relationship with.

What this page is for

This page does not recommend using a VPN and does not explain how to use one. It sets out what Bets.io's own contract says happens to a player who does.

Bets.io's terms prohibit masking location with a VPN · Its terms name 41 restricted countries in full · Read 2026-10-02

The clause, as the terms write it

The location clause, verbatim, from the document Bets.io publishes as binding. The penalties in the next table come from the VPN clause sweep, read 2026-10-02, which follows the clause into the remedy sections it points to.

Bets.io: VPN and location clauseRetrieved 2026-10-02
Binding document
We cannot guarantee that any returns, deposits, winnings, or bonuses, which residents of the countries restricted hereunder have gained or accrued using any means of encrypted connections over the Internet with the purpose to falsify their geolocation, would not be forfeited and may not be reclaimed by us on demand. Such actions on the part of the Players will be regarded as a violation of these Terms and Conditions and we reserve the right not to open, suspend, close your account, withhold payment of your winnings and apply such funds on account of any damages caused by you.
bets.io
How the remedies were traced

Clause 8.2. The words VPN and proxy do not appear; the clause names "encrypted connections" used "with the purpose to falsify their geolocation", and only for residents of the restricted countries in clause 2.6. Deposits are named among the amounts that may be forfeited, and withheld winnings may be applied "on account of any damages". Every remedy is a reserved right. Clause 2.8 adds that the casino "cannot guarantee successful processing of withdrawals or refunds" for a player who breaches the restricted-countries policy.

What the terms say can happen

Each penalty in the register's vocabulary, and whether Bets.io's terms reserve it for a player found masking location or playing from a restricted territory.

PenaltyIn the termsWhat it means for the player
balance forfeitedReservedThe operator can keep the money in the account, winnings included.
deposit forfeitedReservedThe deposit itself can be kept, not only what was won with it.
account closedReservedThe account can be shut, and what is paid out of it is then the operator's decision.
bets voidedNot statedSettled bets can be cancelled, which removes the winnings on them.
withdrawal refusedReservedA cash-out request can be held or turned down.
identity documents demandedNot statedIdentity and address documents can be demanded before anything is paid.

The terms leave the choice of remedy to the operator.

Where the terms say you cannot play

Bets.io's terms name 41 countries in full as restricted. The list reads as closed, which says nothing about whether play is legal where you live. The list, country by country, is on the Bets.io restricted countries page.

What this means in practice

The forfeiture clause reaches the balance, and the balance holds deposits and winnings built up before anything was detected. A player found in breach stands to lose the account, not a single bet. The terms name the deposit separately, so the money put in is at risk as well as the money won.

Identity documents carry a home address, so a residence in a restricted country can come to light whenever Bets.io asks for them. Its KYC terms are classed as discretionary; the clause is on the KYC page.

A complaint about confiscated funds goes to the operator first and then, where a route exists, to the licensing authority. Both read the same contract, and the player accepted the territory clause on sign-up. What a licence issued in Anjouan gives a player with a complaint is set out on the Anjouan licence page.

Where play needs a local licence

In the United Kingdom, Germany, the Netherlands, the United States, France, Spain, Italy, Denmark, Sweden, Belgium, Portugal, Australia and Canada (Ontario), online casino play needs a licence issued in that country, and no operator on this register holds one. For those countries the register publishes the legal position and the helpline, not a ranking. A VPN does not change which law applies to the player. Each country's position is on the map.

Gambling help

Nothing on this site is advice to gamble. If gambling has stopped being entertainment, National Gambling Helpline (United Kingdom) offers free, confidential help on 0808 8020 133. Services in other countries are listed on the responsible gambling page.

Sources

Back to the Bets.io entry. Related: restricted countries, KYC and verification, is Bets.io legit and the VPN clause sweep, which compares all 24 operators.