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Photo: Jason Dent / UnsplashRegister entry · trezor.io

Is Trezor (Trezor Suite) safe? What its own terms say

Hacked, support scams, fees: is Trezor (Trezor Suite) safe? The incident and support page.

In short, from the documents

Is Trezor Suite safe to use for casino deposits?

Trezor Suite's terms disclaim custody and access to your keys, so by their account only you can sign a deposit. Its terms name no gambling rule (trezor.io, read 2026-10-07), which is an absence, not a permission. Contracting party: Trezor Company s.r.o. 6 points are not verified. 3 primary-source incidents are recorded. Liability capped at a stated cap.

Documents last checked Reviewed by CryptoGuardz Register Desk, editorial desk

Trezor (Trezor Suite): keys held on a device you hold. Self-custodial, by the terms.Who holds the keysYouDeviceSharedProviderMarked: DeviceSelf-custodial, by the terms.Trezor (Trezor Suite): who can block an address: none disclosed in the documents read.Who can block an addressNobodyProviderThird partyMarked: NobodyNone disclosed in the documents read.Trezor (Trezor Suite): gambling clause: not disclosed, read 2026-10-07. The terms name no gambling rule, which is an absence, not a permission.Gambling clauseBannedSilentAllowedMarked: Silent, not disclosedThe terms name no gambling rule, which is anabsence, not a permission. Read 2026-10-07.Trezor (Trezor Suite): 3 primary-source incidents recorded.Incidents on record3incidentsOnly incidents a primary source records.
Trezor (Trezor Suite): keys held on a device you hold; who can block an address: none disclosed in the documents read; gambling clause: not disclosed; 3 primary-source incidents recorded. From its own terms, documents last checked . Not a rating. Drawn by the CryptoGuardz Register Desk from the record.

Disclosure: CryptoGuardz has no commercial relationship with Trezor (Trezor Suite), earns nothing if you install it, and has not contacted the company or given it notice of this entry. Every statement below is either a verbatim quote from a document Trezor (Trezor Suite) publishes or a statement about a public record, and both carry the date they were read. Corrections go to the corrections page.

4 clauses quoted verbatim · 3 sub-service clauses · 6 recorded gaps · 3 primary-source incidents · no numeric score

1. What this means for you

Consequences first, in the conditional, each one produced by a clause in a document Trezor (Trezor Suite) publishes itself. Every line links to that clause, quoted in full and dated. None of them is a claim that Trezor (Trezor Suite) can move your coins on chain: the terms disclaim that power and this register takes them at their word on it.

What can happen to you, and what in the document allows it

2 conditions, each one read out of a document Trezor (Trezor Suite) publishes itself, out of the register of the authority that licensed it, or out of the limits of what this register has measured. Each link lands on the evidence.

2. What this entry records, and what it does not

This register publishes no number for a wallet. The payout score on the casino register has five defined components and a published arithmetic; no equivalent instrument exists here. What follows is a field-by-field account of what was read, where and when.

Binding termsRead in full4 clauses captured verbatim across 3 topics, retrieved 2026-10-07
Contracting entityTrezor Company s.r.o.Czech Republic. The Suite terms give the company identification number 024 40 032 and a registered office in Prague 8, select Czech law and the Czech courts, in particular the District Court for Prague 8.
Custody position in the termsDisclaims custody and disclaims access to key materialAsserted from the Suite terms, which state that private keys are generated on the device and never transmitted outside it, and from the Product Terms, which say the same of the wallet backup. No clause gives Trezor a copy.
Sub-services3 clauses recordedFiat on-ramp · Staking · Swap. A count of recorded clauses, not of distinct companies.
Code auditNot measuredNo security audit, source review or reproducible-build check has been carried out or read by this register. A wallet's safety is largely decided there, and nothing on this page speaks to it.
First-party testNot measuredNo transaction has been signed, no swap executed and no recovery flow run through this product by this register.
Default node providerNot disclosedNo RPC or node provider is named in any primary document retrieved.

3. What we could not verify

Every entry carries this section. The gaps are published because a reader deserves the limits of the check as well as its results.

  • The current Trezor Suite Services by Invity Terms of Use. The version at https://trezor.io/documents/terms_of_use_trezor_suite_services_by_invity.pdf (1 October 2022) returned 404; the 1 March 2022 version at data.trezor.io was read instead and may be superseded. Neither names the end Providers, and the 1 March 2022 version contains no KYC, refusal or freeze clause.
  • Whether the Suite terms contain any suspension, termination or sanctions clause. The retrieval found none; a full manual read of the PDF was not possible with the tools used.
  • What Trezor's own backend (Blockbook) servers receive, such as IP address and xpub, and whether Tor routing changes that. The privacy policy (last updated 16 March 2026) does not address it.
  • Whether CoinJoin remains available in Trezor Suite. It is not mentioned in the Suite terms.
  • Whether BNB Smart Chain, Base, Polygon and TON are natively supported in Suite.
  • An X (Twitter) account breach and a December phishing event referenced in Trezor blog and forum results were not read and are not recorded.

4. Who you are contracting with

The binding document names a company and states where it is registered or which law governs. The detail and the clause are below.

Named counterpartyTrezor Company s.r.o.source · retrieved 2026-10-07
JurisdictionCzech Republic. The Suite terms give the company identification number 024 40 032 and a registered office in Prague 8, select Czech law and the Czech courts, in particular the District Court for Prague 8.
Relationships disclosedThe Suite terms say third-party services are facilitated by their respective Provider and name none. A separate document, Trezor Suite Services by Invity Terms of Use (version last updated 1 March 2022), names Invity.io s.r.o., Id. No. 083 88 032, as the intermediary for buy, sell and exchange, with the same registered office as Trezor Company s.r.o. (Kundratka 2359/17a, Prague 8). The privacy policy names processors including AWS, Google Cloud, Freshworks (Freshdesk), Ada Support, Brevo (Sendinblue), Confirmo and Adyen.
How the binding document identifies the counterpartyRetrieved 2026-10-07
Trezor Company s.r.o., Id. No. 024 40 032, with its registered office at Kundratka 2359/17a, Libeň, 180 00 Prague 8, Czech Republic
trezor.io
Governing lawRetrieved 2026-10-07
A choice of law is not a statement of incorporation
You agree that the laws of the Czech Republic, without regard to principles of conflict of laws, will govern these Suite Terms of Use and any dispute of any sort that might arise between you and Trezor Company in connection therewith.
trezor.io

5. The custody claim, and what the binding document says

What Trezor (Trezor Suite) says in the place a user reads, against what it says in the place that binds a user.

Trezor (Trezor Suite): the claim and the clause
What it says where you read it
As a non-custodial wallet, Trezor ensures only you hold the keys to your crypto.
trezor.io · 2026-10-07
What the binding document says
You acknowledge that any private keys associated with your wallet are generated locally on your Device (they are derived from your wallet backup and passphrase, if applicable) and are never transmitted to Suite or anywhere else outside the Device.
trezor.io · 2026-10-07
A second marketing statement on the same pointRetrieved 2026-10-07
Your keys stay in Trezor, never on the internet.
trezor.io

Hardware wallet. The device holds the keys. The binding document for the companion app is the Trezor Suite Terms of Use. The Suite terms do not use the word non-custodial and contain no sentence stating in terms that Trezor does not store or have access to keys; they state where keys are generated and that they never leave the device. The Product Terms of Use for the device itself say the same of the wallet backup and private keys.

Provider holds key material: no. Asserted from the Suite terms, which state that private keys are generated on the device and never transmitted outside it, and from the Product Terms, which say the same of the wallet backup. No clause gives Trezor a copy.

6. Recovery, and where the terms and the marketing differ

Cloud or hosted backup offeredno
What is storedNothing by Trezor, by the terms. The wallet backup is generated on the device and kept by the user.
WhereOn the Trezor device and in the user's own copy of the wallet backup.
Changes the custody positionno
Recovery, in the provider's own wordsRetrieved 2026-10-07
Lose the device, not the coins. Use your backup to restore your wallet on any Trezor.
trezor.io
What the binding document says about recoveryRetrieved 2026-10-07
You acknowledge that any private keys associated with your wallet are generated locally on your Device (they are derived from your wallet backup and passphrase, if applicable) and are never transmitted to Suite or anywhere else outside the Device.
trezor.io

No difference found. The terms, the product terms and the marketing all place the keys and backup with the user and the device. The Suite terms contain no clause on suspending or terminating access, on sanctions, or on what Trezor's backend servers see, so those points could not be compared.

7. The app is not the wallet

3 clauses, each one a place where the product routes a user to a counterparty the user never contracts with by name, under terms the user never opens. The count is of recorded clauses and not of distinct companies: two entries can name the same counterparty and each still be a separate thing the terms permit.

Fiat on-ramp · 1 of 3Retrieved 2026-10-07
Third-party Providers of cryptocurrency purchase, sale and exchange, accessed through Invity.io s.r.o., which shares a registered office with Trezor Company s.r.o. No end Provider is named in either document.
all Third-party services are facilitated by their respective Provider and we solely advertise and provide you access to the Third-party services. We never provide Third-party services directly to you.
trezor.io
Staking · 2 of 3Retrieved 2026-10-07
Third-party Providers of staking and stablecoin yield, not named in the Suite terms
cryptocurrency purchase, sale and exchange services, staking and stablecoin yield
trezor.io
Swap · 3 of 3Retrieved 2026-10-07
Providers reached through Invity.io s.r.o. (Id. No. 083 88 032). The user contracts with the Provider directly.
You carry out any respective transactions on your own solely based on a legal relationship with the respective Providers.
data.trezor.io

8. Withdrawing your access to the interface

Your keys are yours. The software you reach them through is licensed, and the licence can be withdrawn. 0 clauses are recorded on this point.

9. Who can block an address

Trezor (Trezor Suite) claims no power to block an address in the documents read. No clause in the documents read discloses that another party in the stack can freeze or blacklist an address either. That is an absence of disclosure, not a guarantee that no such party exists.

10. What the terms say about gambling

Position recorded: not disclosed. No clause naming gambling, betting, casinos or wagering was found in the documents read. That is an absence in the documents, not a permission, and the general prohibition on unlawful use still applies.

No clause naming gambling, betting, casinos or wagering was found in the Trezor Suite Terms of Use (last updated 1 January 2026) or in the Trezor Product Terms of Use (last updated 1 December 2025). Searched trezor.io, retrieved 2026-10-07.

The card side of the same question is on the card register, and the casino side on KYC on withdrawal.

11. Chains it names

Of the eight chains this register filters on, Trezor (Trezor Suite) names 4: Bitcoin, Ethereum, Solana, Tron. Not named on the pages read: TON, BNB Chain, Base, Polygon. Only networks named as natively supported in Trezor Suite on the Trezor support page are listed. Trezor's supported-coins page discusses BNB Smart Chain tokens but the native-support sentence does not name it, so it is not listed. TON, Base and Polygon were not confirmed. Trezor states that further coins can be held on the device through third-party wallet apps; those are not counted.

Chains · evidence 1Retrieved 2026-10-07
Native support of Bitcoin, Ethereum (and all ERC-20 tokens), Solana, Tron, Cardano, Litecoin, Ethereum Classic, XRP, Dogecoin, and other assets makes it easy to trade directly in the Trezor Suite application on both desktop and web.
trezor.io

12. Liability, amendment, arbitration and where you can use it

The aggregate liability clause caps every claim you could bring at a stated cap, whatever the balance involved. It is the clause that decides what the rest of the document is worth.

Liability · clause 1Retrieved 2026-10-07
Our collective liability to you, arising out of or in connection with your access and use or inability to access and use of Suite, shall not exceed in aggregate the fees you have paid us.
trezor.io

Suite itself is free to download, so for most users the cap equals zero. The Product Terms cap device liability at the purchase price.

Liability · clause 2Retrieved 2026-10-07
the maximum liability from the use of the Device shall be limited to the amount paid by you as a Device purchase price.
trezor.io
Unilateral amendment · clause 1Retrieved 2026-10-07
If you continue to use Suite after you have learned of any changes or amendments hereto, you are deemed to have accepted these amendments and changes.
trezor.io
Arbitration · clause 1Retrieved 2026-10-07
Court jurisdiction, not arbitration: the Czech courts, in particular the District Court for Prague 8.
You agree that the laws of the Czech Republic, without regard to principles of conflict of laws, will govern these Suite Terms of Use and any dispute of any sort that might arise between you and Trezor Company in connection therewith.
trezor.io

Court jurisdiction, not arbitration: the Czech courts, in particular the District Court for Prague 8.

13. Public record

Matters of public record, taken from primary sources and stated with them. Both of the records below were disclosed by the provider itself or entered in a public vulnerability register, rather than found in the press.

Incident · 2024-01-17blog.trezor.io

Unauthorised access to the third-party support ticketing portal Trezor uses. Trezor stated contact details (names and email addresses) of up to 66,000 people who had contacted Trezor Support since December 2021 were potentially exposed, and that no user funds were compromised through the incident.

unauthorized access to the third-party support ticketing portal we use

Trezor's post is dated 19 January 2024; the date recorded is the date of access it gives.

Incident · 2026-08-13trezor.io

A data breach at ShipMonk, one of Trezor's shipping providers, exposed customer order data: full names, email addresses, phone numbers and shipping addresses. Trezor counts 80,689 customers affected, including about 67,000 US customers from November 2019 to August 2021, and states no Trezor system, product or service was affected.

ShipMonk, one of Trezor's shipping providers, has experienced a data breach that exposed sensitive customer order data.

Date is the publication date of Trezor's post, updated 4 September 2026.

Incident · 2026-09-10trezor.io

An unauthorised actor used Trezor's account at Brevo, its third-party email provider, to send emails to Trezor's marketing list; Trezor states 347,149 marketing email contacts were affected and no other Trezor system was touched. Funds are at risk only where a recipient entered a wallet backup into the malicious app the emails promoted.

An unauthorized actor gained access to Brevo's system and used it to send emails from various customer accounts, including Trezor's.

Date is the publication date of Trezor's post, updated 17 September 2026.

14. Who should avoid Trezor (Trezor Suite)

Anyone who needs a named party to be answerable for a loss. The liability position is a stated cap, and the terms disclaim responsibility for every third-party service the app routes you into.

Arculus getarculus.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, TON, Tron, BNB Chain, Base, Polygon.Atomic Wallet atomicwallet.io3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Tron.Backpack backpack.app2 sub-service clauses recorded. Names Solana, Ethereum, Base, BNB Chain, Polygon.Bitget Wallet web3.bitget.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Polygon, Tron, Solana.Blockstream Jade (Blockstream app) blockstream.com2 sub-service clauses recorded. Names Bitcoin.Coinbase Wallet wallet.coinbase.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Base.COLDCARD coldcard.com0 sub-service clauses recorded. Names Bitcoin.D'CENT dcentwallet.com3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Tron.Exodus exodus.com4 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana.Keplr keplr.app3 sub-service clauses recorded. Names Ethereum, Bitcoin.Keystone keyst.one2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Polygon, Base, Tron.Ledger Wallet (Ledger Live) ledger.com3 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana, Tron.OKX Wallet web3.okx.com1 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Polygon, Tron, TON.Rabby Wallet rabby.io2 sub-service clauses recorded. Names Ethereum, BNB Chain, Base, Polygon.Robinhood Wallet robinhood.com4 sub-service clauses recorded. Names Ethereum, Bitcoin, Solana, BNB Chain, Base, Polygon.SafePal safepal.com4 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Tron, Polygon, Solana.Solflare solflare.com2 sub-service clauses recorded. Names Solana.Sparrow Wallet sparrowwallet.com1 sub-service clauses recorded. Names Bitcoin.Tangem tangem.com5 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, TON, Tron, BNB Chain, Base, Polygon.Tonkeeper tonkeeper.com3 sub-service clauses recorded. Names TON, Tron, Ethereum, Bitcoin, Base, BNB Chain.Uniswap Wallet wallet.uniswap.org5 sub-service clauses recorded. Names Ethereum, Base, BNB Chain, Polygon, Solana.Wallet in Telegram wallet.tg2 sub-service clauses recorded. Names TON, Tron, Ethereum, Solana.Wasabi Wallet wasabiwallet.io2 sub-service clauses recorded. Names Bitcoin.Xverse xverse.app4 sub-service clauses recorded. Names Bitcoin.Zengo zengo.com1 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana, Tron, TON, Base, Polygon.Zerion zerion.io4 sub-service clauses recorded. Names Ethereum, Solana, Tron, BNB Chain, Base, Polygon.Trust Wallet trustwallet.com9 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Tron, TON.Phantom phantom.com7 sub-service clauses recorded. Names Solana, Ethereum, Bitcoin, Base, Polygon.MetaMask metamask.io8 sub-service clauses recorded. Names Ethereum, Bitcoin, Base, Solana, Tron, Polygon, BNB Chain.

Or read the whole wallet register, the card register, the same method applied to exchanges and to crypto casinos, the clause library at clause watch, or how this register works.

15. Sources

Compiled by the CryptoGuardz register team. First published 2026-10-07, last reviewed 2026-10-07. Every quotation on this page is verbatim from the document named beside it. Research and drafting are AI-assisted and reviewed by a named editor before publication. Corrections: corrections.