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Photo: Jason Dent / UnsplashRegister entry · dcentwallet.com

Is D'CENT safe? What its own terms say

Hacked, support scams, fees: is D'CENT safe? The incident and support page.

In short, from the documents

Is D'CENT safe to use for casino deposits?

D'CENT's terms disclaim custody and access to your keys, so by their account only you can sign a deposit. Its terms name no gambling rule (store.dcentwallet.com, read 2026-10-07), which is an absence, not a permission. Contracting party: IoTrust Co., Ltd. 5 points are not verified. 1 primary-source incident is recorded. Liability: excluded for all loss.

Documents last checked Reviewed by CryptoGuardz Register Desk, editorial desk

D'CENT: keys held on a device you hold. Self-custodial, by the terms.Who holds the keysYouDeviceSharedProviderMarked: DeviceSelf-custodial, by the terms.D'CENT: who can block an address: none disclosed in the documents read.Who can block an addressNobodyProviderThird partyMarked: NobodyNone disclosed in the documents read.D'CENT: gambling clause: not disclosed, read 2026-10-07. The terms name no gambling rule, which is an absence, not a permission.Gambling clauseBannedSilentAllowedMarked: Silent, not disclosedThe terms name no gambling rule, which is anabsence, not a permission. Read 2026-10-07.D'CENT: 1 primary-source incident recorded.Incidents on record1incidentOnly incidents a primary source records.
D'CENT: keys held on a device you hold; who can block an address: none disclosed in the documents read; gambling clause: not disclosed; 1 primary-source incident recorded. From its own terms, documents last checked . Not a rating. Drawn by the CryptoGuardz Register Desk from the record.

Disclosure: CryptoGuardz has no commercial relationship with D'CENT, earns nothing if you install it, and has not contacted the company or given it notice of this entry. Every statement below is either a verbatim quote from a document D'CENT publishes or a statement about a public record, and both carry the date they were read. Corrections go to the corrections page.

5 clauses quoted verbatim · 3 sub-service clauses · 5 recorded gaps · 1 primary-source incident · no numeric score

1. What this means for you

Consequences first, in the conditional, each one produced by a clause in a document D'CENT publishes itself. Every line links to that clause, quoted in full and dated. None of them is a claim that D'CENT can move your coins on chain: the terms disclaim that power and this register takes them at their word on it.

What can happen to you, and what in the document allows it

2 conditions, each one read out of a document D'CENT publishes itself, out of the register of the authority that licensed it, or out of the limits of what this register has measured. Each link lands on the evidence.

2. What this entry records, and what it does not

This register publishes no number for a wallet. The payout score on the casino register has five defined components and a published arithmetic; no equivalent instrument exists here. What follows is a field-by-field account of what was read, where and when.

Binding termsRead in full5 clauses captured verbatim across 5 topics, retrieved 2026-10-07
Contracting entityIoTrust Co., Ltd.Republic of Korea. The terms give the address 747, Seolleung-ro, Gangnam-gu, Seoul, 06056, Korea, select Korean law and send disputes to the Korean courts.
Custody position in the termsDisclaims custody and disclaims access to key materialAsserted from the terms, which state the wallet does not store private keys on company servers and the service provider cannot access or store recovery words, PINs or biometric data. The September 2026 incident does not contradict the clause on the evidence published so far: D'CENT has not disclosed the cause.
Sub-services3 clauses recordedFiat on-ramp · Swap · Staking. A count of recorded clauses, not of distinct companies.
Code auditNot measuredNo security audit, source review or reproducible-build check has been carried out or read by this register. A wallet's safety is largely decided there, and nothing on this page speaks to it.
First-party testNot measuredNo transaction has been signed, no swap executed and no recovery flow run through this product by this register.
Default node providerNot disclosedNo RPC or node provider is named in any primary document retrieved.

3. What we could not verify

Every entry carries this section. The gaps are published because a reader deserves the limits of the check as well as its results.

  • The technical cause of the September 2026 App Wallet incident, the number of wallets affected and the amount lost. D'CENT has withheld the cause; press figures were not confirmed against a primary source.
  • Whether any compensation will be offered for the September 2026 incident. None is stated in D'CENT's report or FAQ.
  • A 2019 D'CENT firmware vulnerability reported in the press. No D'CENT or IoTrust primary source was retrieved; not recorded.
  • TON, BNB Chain, Base and Polygon support. The swap supported-networks guide redirected and was not read.
  • Whether any sanctions or geographic restriction clause exists in the terms. None was found.

4. Who you are contracting with

The binding document names a company and states where it is registered or which law governs. The detail and the clause are below.

Named counterpartyIoTrust Co., Ltd.source · retrieved 2026-10-07
JurisdictionRepublic of Korea. The terms give the address 747, Seolleung-ro, Gangnam-gu, Seoul, 06056, Korea, select Korean law and send disputes to the Korean courts.
Relationships disclosedThe terms name eleven third-party service providers: Moonpay, Simplex, Topper, Changelly, ChangeNow, 1inch, Exolix, Sushi Swap, Swap scanner, Butter Swap and Doppler Finance. The privacy policy change notice of May 2026 names Google Analytics, Amplitude and Pushwoosh as overseas recipients of app data.
Governing lawRetrieved 2026-10-07
A choice of law is not a statement of incorporation
747, Seolleung-ro, Gangnam-gu, Seoul, 06056, Korea
store.dcentwallet.com

5. The custody claim, and what the binding document says

What D'CENT says in the place a user reads, against what it says in the place that binds a user.

D'CENT: the claim and the clause
What it says where you read it
Your keys and recovery always stay in your hands.
dcentwallet.com · 2026-10-07
What the binding document says
The DCENT Wallet is a self-custody, non-custodial wallet, allowing users to independently manage their cryptographic asset private keys.
store.dcentwallet.com · 2026-10-07
A second marketing statement on the same pointRetrieved 2026-10-07
generate and store your private key inside a secure chip
dcentwallet.com
A second clause on the same pointRetrieved 2026-10-07
The wallet does not store users' private keys on the company's servers, and the DCENT Wallet does not access the user's private key.
store.dcentwallet.com

D'CENT sells biometric and card hardware wallets and offers a software App Wallet mode in the same app. In hardware mode the device holds the keys; in App Wallet mode the phone does. The binding document for both is the D'CENT App Terms and Conditions. The September 2026 incident recorded below concerned keys generated or used in the App Wallet, not keys generated on the hardware device.

Provider holds key material: no. Asserted from the terms, which state the wallet does not store private keys on company servers and the service provider cannot access or store recovery words, PINs or biometric data. The September 2026 incident does not contradict the clause on the evidence published so far: D'CENT has not disclosed the cause.

6. Recovery, and where the terms and the marketing differ

Cloud or hosted backup offeredno
What is storedNothing by D'CENT, by the terms. The user keeps the recovery phrase.
WhereOn the hardware device's secure chip or, in App Wallet mode, on the phone, and in the user's own record of the recovery phrase.
Changes the custody positionno
Recovery, in the provider's own wordsRetrieved 2026-10-07
The service provider cannot access or store passwords, recovery words, PIN codes, biometric data, or any other credentials associated with the user's service usage.
store.dcentwallet.com

No difference found on custody. The marketing states keys never leave the secure chip, which describes hardware mode only; the same app offers a software App Wallet mode whose keys are on the phone, and the September 2026 incident concerned that mode. The marketing does not distinguish the two.

7. The app is not the wallet

3 clauses, each one a place where the product routes a user to a counterparty the user never contracts with by name, under terms the user never opens. The count is of recorded clauses and not of distinct companies: two entries can name the same counterparty and each still be a separate thing the terms permit.

Fiat on-ramp · 1 of 3Retrieved 2026-10-07
Moonpay, Simplex and Topper, named in the terms among third-party service providers
Moonpay, Simplex, Topper, Changelly, ChangeNow, 1inch, Exolix, Sushi Swap, Swap scanner, Butter Swap, Doppler Finance
store.dcentwallet.com
Swap · 2 of 3Retrieved 2026-10-07
Changelly, ChangeNow, 1inch, Exolix, Sushi Swap, Swap scanner and Butter Swap, named in the terms
Moonpay, Simplex, Topper, Changelly, ChangeNow, 1inch, Exolix, Sushi Swap, Swap scanner, Butter Swap, Doppler Finance
store.dcentwallet.com
Staking · 3 of 3Retrieved 2026-10-07
Doppler Finance, named in the terms. The service it provides is not described in the text retrieved.
Moonpay, Simplex, Topper, Changelly, ChangeNow, 1inch, Exolix, Sushi Swap, Swap scanner, Butter Swap, Doppler Finance
store.dcentwallet.com

8. Withdrawing your access to the interface

Your keys are yours. The software you reach them through is licensed, and the licence can be withdrawn. 1 clauses are recorded on this point.

Interface termination · clause 1Retrieved 2026-10-07
The service provider reserves the right to temporarily or indefinitely alter, update, or discontinue the service for various operations, including but not limited to firmware and software updates, maintenance, server modifications, bug fixes, and other tasks.
store.dcentwallet.com

9. Who can block an address

D'CENT claims no power to block an address in the documents read. No clause in the documents read discloses that another party in the stack can freeze or blacklist an address either. That is an absence of disclosure, not a guarantee that no such party exists.

Address blocking · clause 1Retrieved 2026-10-07
A power to suspend send and receive functions in the app for an asset, triggered by asset issues or government policy. It is not a power over a named address, and since keys are on the device or phone it does not stop the user signing elsewhere.
In the event that the user encounters issues with the cryptographic assets they hold or if transactions on the cryptographic asset network are interrupted due to government policies or other equivalent reasons, the service provider may suspend the sending and receiving services for the cryptographic assets available to users.
store.dcentwallet.com

A power to suspend send and receive functions in the app for an asset, triggered by asset issues or government policy. It is not a power over a named address, and since keys are on the device or phone it does not stop the user signing elsewhere.

10. What the terms say about gambling

Position recorded: not disclosed. No clause naming gambling, betting, casinos or wagering was found in the documents read. That is an absence in the documents, not a permission, and the general prohibition on unlawful use still applies.

No clause naming gambling, betting, casinos or wagering was found in the D'CENT App Terms and Conditions effective 20 May 2026, nor in the earlier versions shown on the same change-notice page. Both parts of the page were searched. Searched store.dcentwallet.com, retrieved 2026-10-07.

The card side of the same question is on the card register, and the casino side on KYC on withdrawal.

11. Chains it names

Of the eight chains this register filters on, D'CENT names 4: Bitcoin, Ethereum, Solana, Tron. Not named on the pages read: TON, BNB Chain, Base, Polygon. Bitcoin, Ethereum and Solana are named in the supported-assets section of the D'CENT shop's compatibility page. TRON is named only in D'CENT's own incident report as a chain on which App Wallet keys were affected, which establishes that the app supports it. TON, BNB Chain, Base and Polygon were not confirmed; the compatibility page claims 100+ mainnets without listing them in the text retrieved.

Chains · evidence 1Retrieved 2026-10-07
Chains · evidence 2Retrieved 2026-10-07
Chains · evidence 3Retrieved 2026-10-07
Chains · evidence 4Retrieved 2026-10-07
Bitcoin, Ethereum, XRPL, TRON, EVM-based chains, and others.
store.dcentwallet.com

12. Liability, amendment, arbitration and where you can use it

The liability clause excludes liability for all loss rather than capping it at a figure. It is the clause that decides what the rest of the document is worth.

Liability · clause 1Retrieved 2026-10-07
To the extent permitted by law, the service provider is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to property damage, data, and other intangible asset loss
store.dcentwallet.com

Applies to enumerated circumstances including service interruptions, unauthorised access and network failures. No monetary cap in the current version.

Unilateral amendment · clause 1Retrieved 2026-10-07
when amending the terms and conditions to the detriment of users, they provide notice at least 30 days before the effective date and send individual notices to users via E-Mail
store.dcentwallet.com

One of the few amendment clauses in the register that commits to advance notice: seven days generally, thirty days and individual email for changes to the user's detriment.

What the provider states it processes, and who it passes it to. Recorded because a wallet that never touches a key can still see every address you hold.

Data sharing · clause 1Retrieved 2026-10-07
Data collected by the app per the privacy policy. Wallet addresses are collected, and a May 2026 change adds transfer to Google Analytics, Amplitude and Pushwoosh in the United States.
device session identifiers, IP addresses, clicks, actions (e.g., application launch, transaction function use, page views), attributes (e.g., type, version, language, and region recorded on the operating system), timestamps, identifiers used by partners to distinguish users (if using the service), cryptocurrency account lists, wallet addresses, user settings information (language, currency, wallet mode).
store.dcentwallet.com

Data collected by the app per the privacy policy. Wallet addresses are collected, and a May 2026 change adds transfer to Google Analytics, Amplitude and Pushwoosh in the United States.

13. Public record

Matters of public record, taken from primary sources and stated with them. Both of the records below were disclosed by the provider itself or entered in a public vulnerability register, rather than found in the press.

Incident · 2026-09-17store.dcentwallet.com · store.dcentwallet.com

D'CENT reported unauthorised asset transfers from App Wallet (software wallet) addresses on Android and iOS, where the signing took place in an app version earlier than 8.1.0 (released 5 November 2025). Affected: App Wallet users and hardware wallet users who had restored the same recovery phrase into the App Wallet. Chains named include Bitcoin, Ethereum, XRPL and TRON. D'CENT withheld the technical cause, told users to create a wallet with a new recovery phrase and move all assets, and warned that reusing an existing phrase may regenerate the same or a related key. D'CENT's report gives no count of wallets or amount lost and makes no compensation statement.

Reusing an existing recovery phrase may regenerate the same or a related key, so use a new recovery phrase whether on the app or on a hardware wallet.

Date is the date of D'CENT's status report. Press reports put losses at about 20 million US dollars in XRP from 6,678 wallets; those figures are not in D'CENT's own documents and are not recorded as fact. D'CENT's guidance that a reused phrase may regenerate a related key points to a key-generation weakness, but D'CENT has not stated the cause.

14. Who should avoid D'CENT

Anyone who needs a named party to be answerable for a loss. The liability position is excludes liability for all loss, and the terms disclaim responsibility for every third-party service the app routes you into.

Arculus getarculus.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, TON, Tron, BNB Chain, Base, Polygon.Atomic Wallet atomicwallet.io3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Tron.Backpack backpack.app2 sub-service clauses recorded. Names Solana, Ethereum, Base, BNB Chain, Polygon.Bitget Wallet web3.bitget.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Polygon, Tron, Solana.Blockstream Jade (Blockstream app) blockstream.com2 sub-service clauses recorded. Names Bitcoin.Coinbase Wallet wallet.coinbase.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Base.COLDCARD coldcard.com0 sub-service clauses recorded. Names Bitcoin.Exodus exodus.com4 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana.Keplr keplr.app3 sub-service clauses recorded. Names Ethereum, Bitcoin.Keystone keyst.one2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Polygon, Base, Tron.Ledger Wallet (Ledger Live) ledger.com3 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana, Tron.OKX Wallet web3.okx.com1 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Polygon, Tron, TON.Rabby Wallet rabby.io2 sub-service clauses recorded. Names Ethereum, BNB Chain, Base, Polygon.Robinhood Wallet robinhood.com4 sub-service clauses recorded. Names Ethereum, Bitcoin, Solana, BNB Chain, Base, Polygon.SafePal safepal.com4 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Tron, Polygon, Solana.Solflare solflare.com2 sub-service clauses recorded. Names Solana.Sparrow Wallet sparrowwallet.com1 sub-service clauses recorded. Names Bitcoin.Tangem tangem.com5 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, TON, Tron, BNB Chain, Base, Polygon.Tonkeeper tonkeeper.com3 sub-service clauses recorded. Names TON, Tron, Ethereum, Bitcoin, Base, BNB Chain.Trezor (Trezor Suite) trezor.io3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Tron.Uniswap Wallet wallet.uniswap.org5 sub-service clauses recorded. Names Ethereum, Base, BNB Chain, Polygon, Solana.Wallet in Telegram wallet.tg2 sub-service clauses recorded. Names TON, Tron, Ethereum, Solana.Wasabi Wallet wasabiwallet.io2 sub-service clauses recorded. Names Bitcoin.Xverse xverse.app4 sub-service clauses recorded. Names Bitcoin.Zengo zengo.com1 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana, Tron, TON, Base, Polygon.Zerion zerion.io4 sub-service clauses recorded. Names Ethereum, Solana, Tron, BNB Chain, Base, Polygon.Trust Wallet trustwallet.com9 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Tron, TON.Phantom phantom.com7 sub-service clauses recorded. Names Solana, Ethereum, Bitcoin, Base, Polygon.MetaMask metamask.io8 sub-service clauses recorded. Names Ethereum, Bitcoin, Base, Solana, Tron, Polygon, BNB Chain.

Or read the whole wallet register, the card register, the same method applied to exchanges and to crypto casinos, the clause library at clause watch, or how this register works.

15. Sources

Compiled by the CryptoGuardz register team. First published 2026-10-07, last reviewed 2026-10-07. Every quotation on this page is verbatim from the document named beside it. Research and drafting are AI-assisted and reviewed by a named editor before publication. Corrections: corrections.