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Photo: Jason Dent / UnsplashRegister entry · phantom.com

Is Phantom safe? What its own terms say

Hacked, support scams, fees: is Phantom safe? The incident and support page.

In short, from the documents

Is Phantom safe to use for casino deposits?

Phantom's terms disclaim custody but do not settle who holds key material. Its terms name no gambling rule (phantom.com, read 2026-09-28), which is an absence, not a permission. Contracting party: Phantom Technologies, Inc., place of incorporation not stated. 6 points are not verified. No primary-source incident is recorded. Liability capped at 100 US dollars.

Documents last checked Reviewed by CryptoGuardz Register Desk, editorial desk

Phantom: keys held by you, or split between you and the provider. Not settled by the terms. Which applies depends on how the wallet is set up.Who holds the keysYouDeviceSharedProviderMarked: You and SharedNot settled by the terms. Which appliesdepends on how the wallet is set up.Phantom: who can block an address: none disclosed; the terms deny the power.Who can block an addressNobodyProviderThird partyMarked: NobodyNone disclosed; the terms deny the power.Phantom: gambling clause: not disclosed, read 2026-09-28. The terms name no gambling rule, which is an absence, not a permission.Gambling clauseBannedSilentAllowedMarked: Silent, not disclosedThe terms name no gambling rule, which is anabsence, not a permission. Read 2026-09-28.Phantom: 0 primary-source incidents recorded.Incidents on record0incidentsOnly incidents a primary source records.
Phantom: keys held by you, or split between you and the provider; who can block an address: none disclosed; the terms deny the power; gambling clause: not disclosed; 0 primary-source incidents recorded. From its own terms, documents last checked . Not a rating. Drawn by the CryptoGuardz Register Desk from the record.

Disclosure: CryptoGuardz has no commercial relationship with Phantom, earns nothing if you install it, and has not contacted the company or given it notice of this entry. Every statement below is either a verbatim quote from a document Phantom publishes or a statement about a public record, and both carry the date they were read. Corrections go to the corrections page.

10 clauses quoted verbatim · 7 sub-service clauses · 6 recorded gaps · 0 primary-source incidents · no numeric score

1. What this means for you

Consequences first, in the conditional, each one produced by a clause in a document Phantom publishes itself. Every line links to that clause, quoted in full and dated. None of them is a claim that Phantom can move your coins on chain: the terms disclaim that power and this register takes them at their word on it.

What can happen to you, and what in the document allows it

6 conditions, each one read out of a document Phantom publishes itself, out of the register of the authority that licensed it, or out of the limits of what this register has measured. Each link lands on the evidence.

2. What this entry records, and what it does not

This register publishes no number for a wallet. The payout score on the casino register has five defined components and a published arithmetic; no equivalent instrument exists here. What follows is a field-by-field account of what was read, where and when.

Binding termsRead in full10 clauses captured verbatim across 6 topics, retrieved 2026-09-28
Contracting entityPhantom Technologies, Inc.No jurisdiction of incorporation stated in the binding document
Custody position in the termsDoes not settle who holds key materialCannot be answered with a single value. For a wallet created from a recovery phrase, the help centre states keys are stored locally on the device. For a wallet created with a Google or Apple account, Phantom's own help centre states that Phantom holds one of two parts of the encryption key for the recovery phrase, and that the private key is held in a secure enclave rather than on the device. See the recovery section and the conflict recorded in unverified.
Sub-services7 clauses recordedSwap · Fiat on-ramp. A count of recorded clauses, not of distinct companies.
Code auditNot measuredNo security audit, source review or reproducible-build check has been carried out or read by this register. A wallet's safety is largely decided there, and nothing on this page speaks to it.
First-party testNot measuredNo transaction has been signed, no swap executed and no recovery flow run through this product by this register.
Default node providerNot disclosedNo RPC or node provider is named in any primary document retrieved.

3. What we could not verify

Every entry carries this section. The gaps are published because a reader deserves the limits of the check as well as its results.

  • The default RPC or node provider for Phantom and what it can see. Neither the terms of use nor the privacy policy names an RPC or node provider, and the word RPC does not appear in either document. The privacy policy says IP addresses are passed to third party partners to establish a network connection but does not identify those partners.
  • Whether Phantom offers a staking product and on what terms. The terms of use contain no staking clause. Staking was not confirmed against a primary Phantom source in this pass.
  • Phantom's jurisdiction of incorporation. Not stated in the terms of use or privacy policy. British Virgin Islands references appear in sanctions and export-control clauses but are not incorporation statements, and were not tested against a company register.
  • The named legal counterparty for Phantom Cash. The terms describe a suite of products enabling interaction between stablecoins and third party financial institutions but name no institution.
  • Internal conflict left unresolved: Phantom's help centre states in one article that keys never leave the device and no one including Phantom can access funds, and in two other articles that for Google and Apple wallets Phantom holds one of two encryption key parts and the private key never leaves a Phantom-operated enclave. Both are Phantom primary sources. The conflict is recorded rather than resolved.
  • Documented incidents. No primary-source Phantom incident was located in this pass. Absence of a record here is absence of a search result, not evidence of no incident.

4. Who you are contracting with

The binding document names a company. It does not name a jurisdiction of incorporation, which is a different and smaller gap: a reader can find the counterparty but not the register it sits in.

Named counterpartyPhantom Technologies, Inc.source · retrieved 2026-09-22
JurisdictionNot stated in the terms. The terms name no state or country of incorporation for Phantom Technologies, Inc. The only jurisdictional markers in the binding document are references to the British Virgin Islands: the sanctions representation requires that the user is not listed by, among others, the BVI government, and the prohibited-conduct clause requires compliance with export control laws including those of the British Virgin Islands. Neither statement is a statement of incorporation.
Relationships disclosedNone disclosed in the terms or privacy policy beyond a general reference to corporate affiliates: the privacy policy states that Phantom may disclose information about a user between and among any corporate affiliate that controls, is controlled by or is under common control with Phantom, without naming any affiliate.

5. The custody claim, and what the binding document says

What Phantom says in the place a user reads, against what it says in the place that binds a user.

Phantom: the claim and the clause
What it says where you read it
Your funds are not stored in Phantom. Your balances and transaction history are recorded on the blockchain, and access to them is controlled by cryptographic keys that only you hold. Phantom stores those keys locally on your device and uses them to sign transactions on your behalf.
help.phantom.com · 2026-09-22
What the binding document says
Phantom is not a custodian of your Wallet or the Digital Assets held in your Wallet. Phantom does not have the power to make any transactions on your behalf. You are responsible for the acts and omissions of any person who accesses your Wallet or any feature provided through the Site.
phantom.com · 2026-09-22
A second marketing statement on the same pointRetrieved 2026-09-22
Because your keys never leave your device, no one, including Phantom, can access or move your funds without them.
help.phantom.com

The terms disclaim custody and disclaim the power to transact. They do not state where keys are held, and they do not disclaim possession of key material. The only clause in the terms addressing key custody is the definition of the Wallet as software that enables users to self-custody their Digital Assets and maintain control over their private keys.

Provider holds key material: cannot be answered with a single value. Cannot be answered with a single value. For a wallet created from a recovery phrase, the help centre states keys are stored locally on the device. For a wallet created with a Google or Apple account, Phantom's own help centre states that Phantom holds one of two parts of the encryption key for the recovery phrase, and that the private key is held in a secure enclave rather than on the device. See the recovery section and the conflict recorded in unverified.

6. Recovery, and where the terms and the marketing differ

Cloud or hosted backup offeredyes
What is storedAn encrypted copy of the wallet's Secret Recovery Phrase. Phantom encrypts the recovery phrase and splits the encryption key into two parts: one part held by Phantom, the other distributed across the Juicebox network. For these wallets the private key itself is held in a secure enclave under Phantom KMS rather than on the user's device, and the Show Private Key export option is disabled as a result. Seven incorrect PIN attempts delete the encrypted backup.
WhereEncryption key split between Phantom's own systems and the decentralised Juicebox network. Wallet keys held in Phantom KMS secure enclaves. Authentication is via a Google or Apple account plus a four-digit PIN.
Changes the custody positionyesRecorded as true on the strength of Phantom's own help documentation, not on reputation. Phantom's documentation states it holds one of two parts of the encryption key and that the private key never leaves its enclave environment. That is a materially different custody position from the one described on the same help centre for phrase-created wallets, and the terms of use do not distinguish between the two.
Recovery, in the provider's own wordsRetrieved 2026-09-22
When you create a wallet using Apple or Google account, your wallet still has a recovery phrase. Phantom encrypts it, and the encryption key is split into two parts: One part is held by Phantom. The other part is stored across the decentralized Juicebox network. No single party, not even Phantom, can decrypt your wallet without your email and PIN.
help.phantom.com
A second statement from the same help centreRetrieved 2026-09-22
Wallets created with a Google or Apple account are powered by Phantom KMS. KMS stores your wallet keys in secure enclaves rather than on your device. Because the private key never leaves the enclave environment, the Show Private Key option is not available for these accounts. This is expected behavior.
help.phantom.com
What the binding document says about recoveryRetrieved 2026-09-22
Quoted verbatim including the grammatical defect in the original. The terms acknowledge the email-and-PIN authentication path but say nothing about who holds the key material for it.
You acknowledge and understand that, in certain circumstances, such as if you lose or forget your password for your Wallet or if you lose access to your mobile device, you will either need to use your private key, secret recovery phrase will need to authenticate by using login credentials used to create your wallet such as your email password and pin, or any other authentication method Phantom may enable
phantom.com

Quoted verbatim including the grammatical defect in the original. The terms acknowledge the email-and-PIN authentication path but say nothing about who holds the key material for it.

Where the binding document and the published product disagree

The terms of use make one undifferentiated statement, that Phantom is not a custodian and does not have the power to make transactions on the user's behalf. The help centre makes two different statements for two different wallet types: for phrase wallets, keys never leave the device; for Google and Apple wallets, Phantom holds half the encryption key and the private key lives in a Phantom-operated enclave. The binding document does not record that distinction.

7. The app is not the wallet

7 clauses, each one a place where the product routes a user to a counterparty the user never contracts with by name, under terms the user never opens. The count is of recorded clauses and not of distinct companies: two entries can name the same counterparty and each still be a separate thing the terms permit.

Swap · 1 of 7Retrieved 2026-09-22
Independent professional market makers contracted by Phantom, and third-party decentralised exchanges and Dapps. No market maker is named in the terms.
from the App user interface, swap assets on a peer-to-peer basis pursuant to quotes provided by independent professional market makers (“Market Makers”) or via third-party Dapps (“Swapper”)
phantom.com
Swap · 2 of 7Retrieved 2026-09-22
Market Makers and Partners including searchers and validators, who share fees with Phantom
You understand and acknowledge that to improve execution quality and/or user experience, Phantom has entered into arrangements with one or more third parties, including searchers and validators (collectively “Partners”), and Partners may share fees they earn from these arrangements with Phantom, including, but not limited to, fees from price movements, arbitrage opportunities, priority execution, improvements in price execution, the fulfillment of limit orders, and priority transaction processing.
phantom.com
Swap · 3 of 7Retrieved 2026-09-22
Partners granted exclusive bundling and submission rights over the user's transactions
Some Partners may be provided the opportunity to have the exclusive right to, as applicable, bundle and submit the transactions you have entered into using the Functionality. You further understand and acknowledge that Phantom may enter into arrangements with one or more Market Makers allowing them to submit quotes to you with quoted prices via the Swapper interface. If you choose to execute your transaction with a Market Maker, you further acknowledge and understand that Phantom may receive a fee from the Market Maker with which you choose to execute your transaction.
phantom.com
Fiat on-ramp · 4 of 7Retrieved 2026-09-22
Third-party on-ramp providers. Phantom's help centre names: Alchemy Pay, Banxa, Binance Connect, Blockchain.com, Coinbase Pay, Link by Stripe, Meso, MoonPay, Onmeta, Paybis, PayPal, Revolut, Robinhood Connect, Shift4, Topper, Transak, Unlimit (GateFi), and Crossmint for the Apple Pay instant-buy flow. Checkout for some providers is routed through Meld.
Buy lets you purchase tokens in Phantom using a debit card, Apple Pay, PayPal, or a bank transfer. Your purchase is handled by a third-party provider such as MoonPay, Topper, or Banxa, not by Phantom. The provider is the one that delivers the tokens to your wallet.
help.phantom.com
Fiat on-ramp · 5 of 7Retrieved 2026-09-22
On-ramp providers, who can block the user's account and whose block Phantom cannot review or reverse
If a provider blocks your account, the restriction comes from their compliance team. Phantom cannot see why you were blocked or unblock your account. Contact the provider's support team directly.
help.phantom.com
Fiat on-ramp · 6 of 7Retrieved 2026-09-22
Phantom Cash: third-party financial institutions and a third-party KYC processor collecting government identification and biometric data
If you choose to use certain opt-in Functionality, our third-party service providers may process your Know Your Customer (KYC) information on our behalf. This information includes your legal name, date of birth, Social Security number, government-issued identification, contact information, and biometric data. Our service providers collect and process biometric data on our behalf; we do not have access to biometric data.
phantom.com
Fiat on-ramp · 7 of 7Retrieved 2026-09-22
Phantom Cash: a third-party payment processor holding the user's bank and card account information
If you use Phantom Cash or other payment features, we collect the last four digits of your bank account number and the last four digits of your payment card(s) to enable you to identify and select between payment methods and to detect and prevent fraud. We also collect payment method type and brand (such as through our third-party onramp integrations) to diagnose payment failures. We work with a third-party payment processor to enable these features and that third party collects and processes your payment account information.
phantom.com

8. Withdrawing your access to the interface

Your keys are yours. The software you reach them through is licensed, and the licence can be withdrawn. 2 clauses are recorded on this point.

Interface termination · clause 1Retrieved 2026-09-22
Your access to and use of the Site or Functionality may be suspended at any time, for any reason, in our sole and absolute discretion, without incurring liability of any kind to you as a result of such suspension or termination.
phantom.com
Interface termination · clause 2Retrieved 2026-09-22
We may terminate this Agreement and/or your access to and use of the Site and Functionality, in our sole discretion, at any time and without notice to you.
phantom.com

9. Who can block an address

Phantom claims no power to block an address, and the terms say so in the negative. No clause in the documents read discloses that another party in the stack can freeze or blacklist an address either. That is an absence of disclosure, not a guarantee that no such party exists.

Address blocking · clause 1Retrieved 2026-09-22
Phantom does not have the ability to freeze, cancel, or otherwise modify any transaction that you execute through a Third Party Functionality.
phantom.com

10. What the terms say about gambling

Position recorded: not disclosed. No clause naming gambling, betting, casinos or wagering was found in the documents read. That is an absence in the documents, not a permission, and the general prohibition on unlawful use still applies.

No clause naming gambling, betting, casinos or wagering was found in the terms of service. Searched phantom.com, retrieved 2026-09-28.

The card side of the same question is on the card register, and the casino side on KYC on withdrawal.

11. Chains it names

Of the eight chains this register filters on, Phantom names 5: Solana, Ethereum, Bitcoin, Base, Polygon. Not named on the pages read: TON, Tron, BNB Chain. Networks listed on the Phantom help centre page. TON, Tron and BNB Chain are not listed.

Chains · evidence 1Retrieved 2026-09-28
The following networks are currently supported: * Solana * Ethereum * Robinhood Chain * Arc * HyperEVM * Bitcoin (Native Segwit/Taproot) * Base * Polygon
help.phantom.com

12. Liability, amendment, arbitration and where you can use it

The aggregate liability clause caps every claim you could bring at 100 US dollars, whatever the balance involved. It is the clause that decides what the rest of the document is worth.

Liability · clause 1Retrieved 2026-09-22
IN NO EVENT SHALL THE PHANTOM PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF ONE HUNDRED U.S. DOLLARS ($USD100.00) OR ITS EQUIVALENT IN THE LOCAL CURRENCY OF THE APPLICABLE JURISDICTION.
phantom.com
Unilateral amendment · clause 1Retrieved 2026-09-22
Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given by posting to the Site and/or through other electronic communication.
phantom.com
Where you may not use it · clause 1Retrieved 2026-09-22
you may not use the Site or download the App or use the Functionality if (i) you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, or Russian-occupied regions of Donetsk, Luhansk or Crimea, or any other jurisdiction subject to comprehensive United States embargo, UN Security Council Resolutions, HM Treasury’s financial or other sanctions regime, or if you are on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Commerce Department’s Denied Persons List, Unverified List, Entity List HM Treasury’s financial or other sanctions regime
phantom.com
Where you may not use it · clause 2Retrieved 2026-09-22
Functionalities and supported Digital Assets may vary by jurisdiction.
phantom.com

What the provider states it processes, and who it passes it to. Recorded because a wallet that never touches a key can still see every address you hold.

Data sharing · clause 1Retrieved 2026-09-22
Your IP address, which we process, temporarily store and/or pass to third party partners to the extent necessary to protect the security of our Functionality and prevent DDoS attacks, derive your approximate location (such as state or country), establish a network connection between your device and our Functionality (which is required to provide the Functionality), or comply with legal obligations (such as adherence to applicable Sanctions).
phantom.com
Data sharing · clause 2Retrieved 2026-09-22
We may associate your wallet address(es) with your account identifiers, such as your email address or username, to enable customer support, fraud detection, and to provide consistent experience across features. You may opt out of this association in your in-app settings; note that opt out may limit certain support and fraud-protection capabilities.
phantom.com
Data sharing · clause 3Retrieved 2026-09-22
On our trading terminal, session replay data (including clicks and navigation) to improve the product and diagnose issues. Sensitive fields, including financial inputs, are masked and not recorded.
phantom.com

13. Public record

No incident is recorded for Phantom. That is not a clean bill of health. No primary source, meaning a company disclosure, a public vulnerability register entry or a regulator action, was located within this collection. Absence of a record here is the absence of a search result.

14. Who should avoid Phantom

Anyone who intends to create a wallet by signing in with a Google or Apple account while believing the custody position described on the marketing pages applies to them. By Phantom's own documentation it does not, and the binding document does not record the distinction.

Arculus getarculus.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, TON, Tron, BNB Chain, Base, Polygon.Atomic Wallet atomicwallet.io3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Tron.Backpack backpack.app2 sub-service clauses recorded. Names Solana, Ethereum, Base, BNB Chain, Polygon.Bitget Wallet web3.bitget.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Polygon, Tron, Solana.Blockstream Jade (Blockstream app) blockstream.com2 sub-service clauses recorded. Names Bitcoin.Coinbase Wallet wallet.coinbase.com2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Base.COLDCARD coldcard.com0 sub-service clauses recorded. Names Bitcoin.D'CENT dcentwallet.com3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Tron.Exodus exodus.com4 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana.Keplr keplr.app3 sub-service clauses recorded. Names Ethereum, Bitcoin.Keystone keyst.one2 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Polygon, Base, Tron.Ledger Wallet (Ledger Live) ledger.com3 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana, Tron.OKX Wallet web3.okx.com1 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Polygon, Tron, TON.Rabby Wallet rabby.io2 sub-service clauses recorded. Names Ethereum, BNB Chain, Base, Polygon.Robinhood Wallet robinhood.com4 sub-service clauses recorded. Names Ethereum, Bitcoin, Solana, BNB Chain, Base, Polygon.SafePal safepal.com4 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Tron, Polygon, Solana.Solflare solflare.com2 sub-service clauses recorded. Names Solana.Sparrow Wallet sparrowwallet.com1 sub-service clauses recorded. Names Bitcoin.Tangem tangem.com5 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, TON, Tron, BNB Chain, Base, Polygon.Tonkeeper tonkeeper.com3 sub-service clauses recorded. Names TON, Tron, Ethereum, Bitcoin, Base, BNB Chain.Trezor (Trezor Suite) trezor.io3 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, Tron.Uniswap Wallet wallet.uniswap.org5 sub-service clauses recorded. Names Ethereum, Base, BNB Chain, Polygon, Solana.Wallet in Telegram wallet.tg2 sub-service clauses recorded. Names TON, Tron, Ethereum, Solana.Wasabi Wallet wasabiwallet.io2 sub-service clauses recorded. Names Bitcoin.Xverse xverse.app4 sub-service clauses recorded. Names Bitcoin.Zengo zengo.com1 sub-service clauses recorded. Names Bitcoin, Ethereum, BNB Chain, Solana, Tron, TON, Base, Polygon.Zerion zerion.io4 sub-service clauses recorded. Names Ethereum, Solana, Tron, BNB Chain, Base, Polygon.Trust Wallet trustwallet.com9 sub-service clauses recorded. Names Bitcoin, Ethereum, Solana, BNB Chain, Tron, TON.MetaMask metamask.io8 sub-service clauses recorded. Names Ethereum, Bitcoin, Base, Solana, Tron, Polygon, BNB Chain.

Or read the whole wallet register, the card register, the same method applied to exchanges and to crypto casinos, the clause library at clause watch, or how this register works.

15. Sources

Compiled by the CryptoGuardz register team. First published 2026-09-22, last reviewed 2026-09-28. Every quotation on this page is verbatim from the document named beside it. Research and drafting are AI-assisted and reviewed by a named editor before publication. Corrections: corrections.